FAQ

How long does shipping take?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–15 business days depending on your location. You'll receive a confirmation email with tracking as soon as your order ships.

Where's my order?
Use the tracking link in your shipping confirmation email. If it hasn't updated in a few days or something looks off, email us at info@easyessentials.online with your order number and we'll look into it.

What's your return policy?
We offer a 30-day return window from the delivery date. See our full Refund Policy for details on what qualifies and how to start a claim.

Do you ship internationally?
Please contact us to confirm availability for your location. If we do ship to your country, the recipient is responsible for any customs duties, taxes, or import fees charged there.

I have a subscription — how do I manage or cancel it?
You can manage, pause, or cancel your subscription at any time using the subscription management link included in your order confirmation email (powered by Seal Subscriptions) — no need to contact us, though we're happy to help if you run into trouble. Cancellations take effect before your next scheduled charge as long as you cancel before the renewal date; canceling does not refund a charge that's already been processed.

What payment methods do you accept?
We accept all major credit and debit cards, and other methods as displayed at checkout.

How do I contact customer service?
Email info@easyessentials.online or call 443-632-7163, Monday–Friday 9am–5pm PST. See our Contact page for details.