Shipping policy

Shipping Policy

Processing time Orders are processed within 1–3 business days of purchase. During high-volume periods (sales, holidays), processing may take slightly longer — we'll notify you by email if there's a significant delay.

Delivery time Once shipped, most orders arrive within 7–15 business days. You'll receive a tracking number by email as soon as your order leaves our fulfillment center.

Order tracking Use the tracking link in your shipping confirmation email to follow your package. If tracking hasn't updated in several days, contact us and we'll help locate it.

Shipping address accuracy Please double-check your shipping address at checkout. If you notice an error, contact us within 12 hours of placing your order so we can attempt to correct it before it ships — we can't guarantee changes after that window.

International orders (remove this section if you don't ship internationally) International customers are responsible for any customs duties, import taxes, or fees charged by their country. These are not included in your order total and are collected by the carrier or customs authority on delivery.

Delivery issues If your order arrives damaged, incomplete, or you receive the wrong item, contact us within 15 days of delivery with photos of the item and packaging so we can resolve it quickly. If tracking shows your order as delivered but you can't locate it, contact us and we'll help investigate with the carrier.

Delivery estimates Delivery timeframes are estimates and not guaranteed — carrier delays, weather, and customs processing (for international orders) can affect actual delivery time.